EarthLink, one of the oldest and most well-established internet service providers in the United States, offers a reliable email service for its customers through EarthLink Net Mail. Whether you're using it for personal or business communication, EarthLink Net Mail provides a secure, feature-rich platform to manage your inbox, send emails, and stay organized.

This easy-to-follow guide will walk you through the process of logging into your EarthLink Net Mail account, as well as how to troubleshoot common login issues and access the various features of the service.

What is EarthLink Net Mail?

EarthLink Net Mail is a web-based email service provided by EarthLink. It allows users to access and manage their EarthLink email accounts from any device with an internet connection. The service includes a host of features such as email organization tools, spam filtering, virus protection, and mobile compatibility, making it a versatile choice for email communication.

Whether you're using EarthLink as your primary email service or for specific communication needs, Net Mail provides a user-friendly interface and powerful features to help you stay organized and secure.

How to Log into EarthLink Net Mail

Logging into your EarthLink Net Mail account is simple and can be done in just a few steps. Here’s a detailed guide:

Step 1: Open Your Web Browser

Start by opening your preferred web browser on your computer or mobile device. You can use browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

Step 2: Visit the EarthLink Webmail Login Page

In the address bar of your browser, type the following URL to go to the EarthLink Net Mail login page: https://webmail.earthlink.net

Alternatively, you can visit the EarthLink homepage (https://www.earthlink.net) and click on the "Webmail" link to reach the login page.

Step 3: Enter Your Login Credentials

On the EarthLink Webmail login page, you’ll be prompted to enter your email address and password. Here’s how to proceed:

• Username/Email Address: Enter your full EarthLink email address (e.g., yourusername@earthlink.net).
• Password: Enter the password associated with your EarthLink account.

Make sure that you’ve typed both the email address and password correctly. These fields are case-sensitive, so be mindful of uppercase and lowercase letters.

Step 4: Click the "Log In" Button

Once you've entered your login credentials, click the Log In button to access your EarthLink Net Mail account. If your credentials are correct, you’ll be taken to your inbox, where you can start managing your emails.

Troubleshooting EarthLink Net Mail Login Issues

If you’re unable to log in to your EarthLink Net Mail account, here are some common issues and solutions to help you regain access:

1. Forgotten Password

If you’ve forgotten your password, don’t worry. EarthLink offers an easy password recovery process:

• Go to the login page at https://webmail.earthlink.net.
• Below the password field, click on the Forgot Password? link.
• You will be asked to enter the email address associated with your EarthLink account.
• EarthLink will send you a password reset link to your registered email address. Follow the instructions in the email to reset your password.
• After resetting, return to the login page and sign in with your new password.

2. Incorrect Email Address or Password

Double-check that you are entering the correct email address and password. Even small typos or incorrect capitalization can prevent you from logging in. Ensure:

• Your email address is entered correctly.
• The password is accurate, including the correct case (uppercase/lowercase letters).
• If you have multiple EarthLink email accounts, confirm that you're entering the credentials for the correct one.

3. Account Lockout

If you’ve made multiple unsuccessful login attempts, EarthLink may temporarily lock your account for security reasons. In this case, wait for about 15–30 minutes and try again. If the issue persists, you can reach out to EarthLink customer support for assistance.

4. Browser Issues

Sometimes, login issues may arise from browser-related problems, such as cookies, cache, or compatibility issues. To fix this:

• Try clearing your browser’s cache and cookies.
• Try logging in using an incognito or private browsing window.
• Use a different browser to see if the issue is specific to the one you’re using.

5. Two-Factor Authentication (2FA)

If you’ve enabled two-factor authentication (2FA) for added security, make sure to enter the verification code sent to your phone or authentication app when prompted. If you’re having trouble with 2FA, verify that your phone number or authentication app is working correctly.

Features of EarthLink Net Mail

Once logged in, you'll have access to a variety of features designed to enhance your email experience. Here are some of the key features of EarthLink Net Mail:

1. Inbox Organization

EarthLink Net Mail allows you to keep your inbox organized by creating custom folders and organizing emails into them. You can also use the Priority Inbox to highlight important emails and search for specific messages quickly using the search bar.

2. Spam Protection

EarthLink provides robust spam filtering to help protect you from unwanted messages. Spam emails are automatically moved to the Spam folder, where you can review them. If a legitimate email is incorrectly marked as spam, you can mark it as "Not Spam" to improve the filter’s accuracy.

3. Email Filters

You can set up custom email filters to automatically sort your incoming emails based on specific criteria. For example, you can filter emails from a particular sender into a designated folder, or move emails with certain keywords to the trash.

To set up a filter:

• Go to Settings (usually a gear icon).
• Look for Filters or Email Settings.
• Create a new filter and set up the rules you prefer.

4. Attachment Support

EarthLink Net Mail supports attachments, allowing you to send and receive files, images, and documents. The file size limit for attachments is generous, but if you need to send large files, EarthLink also offers cloud storage options.

5. Mobile Access

EarthLink Net Mail is fully mobile-responsive, meaning you can access your emails on your smartphone or tablet through any web browser. For a more streamlined experience, you can use email apps like Gmail or Outlook to access your EarthLink account by setting up your EarthLink email in the app’s settings.

6. Email Signature

You can create a personalized email signature that will be automatically appended to your outgoing emails. This is useful for professional communication, as you can include your name, contact details, or even a business slogan.

7. Email Search

The search bar at the top of the inbox allows you to search for specific emails. You can filter by sender, date, or keywords, making it easy to find important emails quickly.

How to Set Up Your EarthLink Net Mail Account on Other Email Clients

EarthLink Net Mail can also be accessed through desktop or mobile email clients like Microsoft Outlook, Apple Mail, or Thunderbird. To set up your EarthLink account on these clients, use the following settings:

• Incoming Mail (IMAP) Server:
  Server:imap.earthlink.net
  Port:993
  Encryption: SSL/TLS

• Outgoing Mail (SMTP) Server:
  Server:smtp.earthlink.net
  Port:587
  Encryption: STARTTLS

• Username: Your full EarthLink email address

• Password: Your EarthLink email password

Contact EarthLink Support

If you’re still experiencing issues with logging into your EarthLink Net Mail account, or if you need help with any other problems, EarthLink provides several ways to get in touch with their customer support team:

• Phone Support: Call EarthLink customer service at 1-877-907-2081.
• Live Chat: Access EarthLink's live chat support through their website for quicker assistance.
• Email Support: You can email EarthLink support at support@earthlink.net for non-urgent inquiries.

Conclusion

The EarthLink Net Mail Login process is simple, but issues can occasionally arise. By following this easy guide, you should be able to log in to your account, troubleshoot common problems, and take full advantage of the features that EarthLink Net Mail has to offer. Whether you're using it for work or personal communication, EarthLink Net Mail provides a powerful and secure platform to manage your email.

If you encounter persistent login issues, don't hesitate to reach out to EarthLink customer support for further assistance. With the right information and support, you can quickly regain access to your account and continue using EarthLink Net Mail with ease.